Lower Chargeback

Lower Chargeback

Reduce chargebacks. Protect your revenue.

Review risky orders, monitor disputes and find the right providers for your store.

Stores Apply as a store Partners Become a partner Investors Connect as an investor

Shopify App

Your chargeback work, in one place.

Open Shopify Admin

Risk Review

Review Shopify order risk signals and record your decision.

Dispute Inbox

Keep case status, amounts and deadlines in view.

You control financial actions and evidence submissions. Evidence access requires Shopify permissions and protected customer data approval.

How it works

Get started in three steps.

  1. Tell us about your store

    Send a quick application.

  2. Connect in Shopify

    Authorize the app and eligible provider accounts.

  3. Review and act

    Monitor risk and disputes, then choose your next action.

Shopify App pricing

Start free. Grow when you need to.

Free

$0

First 10,000 tracked Shopify orders.

Risk Review, Dispute Inbox and Provider Hub included.

Pro

$9.95/month

Everything in Free, with tracking above 10,000 Shopify orders.

Billed every 30 days through Shopify.

External provider fees and eligibility remain separate.

Frequently asked questions

Before you join.

Is this built for Shopify stores?

Yes. Order risk and dispute workflows run inside Shopify Admin. Anyone can explore the public Provider Hub.

Will Lower Chargeback act automatically?

Financial actions and evidence submissions require merchant confirmation. Lower Chargeback does not process payments.

Who can become a partner?

Issuing providers, payment service providers and technology companies can apply.

How can investors get in touch?

Use the investor form to contact our team.