Resources

A clearer view of chargebacks.

Practical guides to prevent chargebacks, respond to disputes and choose payment providers.

Provider evaluationSeptember 9, 2026

A Chargeback Software Demo Script That Tests Real Merchant Requirements

A useful chargeback software demo should show whether the product can support your merchant account and perform the work you intend to buy. Give the seller a short script with five demonstrations: eligibility, case…

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Provider evaluationSeptember 6, 2026

Shopify Protect Eligibility: Which Orders and Disputes Are Covered?

Shopify Protect can cover eligible fraudulent and unrecognized chargebacks, but a Shop Pay transaction is not automatically a protected order. Check the merchant relationship, order contents, fulfillment conditions and…

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